When patient admission intersects with patient placement, you and your team come face to face with a major decision that impacts care and costs. Make the wrong decision and there's seldom any turning back. Having been there before, perhaps as you're experiencing, Waukesha Memorial Hospital (WMH) has been able to reduce percentage of self-denials by placing registered nurse case managers —skilled in utilization review— in the ED. With a focus on determining appropriate admission status and making status recommendations to admitting physicians, this process has proven to be very successful at WMH in Wisconsin, a community hospital of 301 inpatient beds. During this case study-driven webcast, you and your team will learn how to reduce costly admissions, readmissions, and self-denials while increasing patient satisfaction and supporting appropriate hospital utilization efforts.
This RACmonitor webcast will provide you and your team with a first-hand perspective on how this process will help get admit statuses right from the start, saving administrative hours, reducing costly denials and increasing patient satisfaction.
Why This is Relevant:
Hospitals across the country are trying to save dollars lost to denials. Getting admission statuses right on admission will save hospitals lost dollars in administrative costs, insurance, and self-denials.
From this webcast you will…
- Understand the model used by Waukesha Memorial so that you can implement and maintain case managers in your facility's emergency department;
- Learn the benefits of having case managers in the emergency department;
- Understand Waukesha Memorial's process for admit status determination in the emergency department;
- Learn and appreciate the challenges involved in emergency department case management; and
- Understand the potential financial impacts of using case managers in the emergency department.